PRIVACY POLICY
Personal data is collected by CHAPELLE EVENT, a simplified joint-stock company with a single shareholder, with share capital of: 240,147.00 €, whose registered office is located at 29 rue de Richelieu, 75001 Paris, for the purpose of executing your order
CHAPELLE EVENT undertakes to respect the confidentiality of personal data enabling the client or recipient to be identified.
For the supply of the ordering services of the Online Boutique, the ordering customer provides CHAPELLE EVENT the contact details, in particular telephone, of the recipient of his purchase for the purpose of ensuring the delivery of his order to the latter and of providing him with advice and information on it and on the services and offers. In this case, the instructing client acts as the holder and responsible for processing the recipient's details.
The ordering customer is solely responsible for communicating the recipient's personal details that he provides to CHAPELLE EVENT for the execution of the order. The ordering client undertakes to have obtained the explicit and informed consent of the holders of the contact details that he provides to CHAPELLE EVENT and guarantees CHAPELLE EVENT against any claim by the latter as a result. Accordingly, CHAPELLE EVENT acts only on the will and in the name of the ordering customer as a service provider processing the orders placed by the ordering customer. Consequently, the ordering client exonerates CHAPELLE EVENT from any liability in the event of violation of the obligations arising from the general regulations on the protection of personal data (RGPD) and the Data Protection Act, concerning the collection and communication to CHAPELLE EVENT contact details of the recipient for sending messages to the latter.
Data categories:
EVENT CHAPEL collects and processes in particular the surname, first name, email address, password, IP address, connection data and browsing data, order history, preferences and areas of interest, products consulted, delivery incidents, complaints from users of the Site . EVENT CHAPEL also collects the contact details of the recipients of the orders (surname, first name, address, telephone number). The instructing client guarantees to CHAPELLE EVENT that the collection and transmission of this data takes place with the consent of the persons concerned for the purposes of the execution of the service.
If necessary, the mandatory nature of the data is indicated during collection (for example, with an asterisk "Required fields"). Some data is collected automatically as a result of users' actions on the Site when placing their order; other information may possibly be transmitted by partners.
Purposes of data processing activities :
EVENT CHAPEL uses the data for the following purposes:
– Order management: Customer and recipient information and data are necessary for the management of orders and commercial relations.
– Customization of our services: Customer information and data may allow CHAPELLE EVENT to improve and personalize the products and services offered on the website and the information likely to reach CHAPELLE EVENT contacts.
– Customer knowledge, statistics, and the performance of the CHAPELLE EVENT Site, in order to better understand users, or, as the case may be, to analyze Site activity and improve the Web services offered. EVENT CHAPEL also reserves the right to analyze the customer journey, to carry out audience measurements (number of pages viewed, number of visits to the Site, activities of Internet users on the Site, for example), it being specified that the data will previously anonymized.
Quality Control : excluding any other use of direct marketing on behalf of third parties.
The duration of the conversation Datas:
Chapelle Event undertakes to keep personal data for a period not exceeding that necessary for the purpose for which they are processed; or as the case may be, in accordance with the retention periods imposed by the regulations and applicable laws in force.
As part of the obligations of the European Regulation on the Management of Personal Data GDPR:
- The personal data of people who have been inactive for 3 years will be automatically deleted from our database.
- Every 13 months we ask visitor consent of our website for the processing of cookies.
- If a contact wishes to rectify or erase their personal data, we will carry out this action within 1 month.
Data recipient :
EVENT CHAPEL only communicates the personal data of its customers and the personal data provided by them at the time of their order to authorized and determined third parties. The recipients of this personal data include the following:
– the CHAPELLE EVENT departments concerned.
– Any CHAPELLE EVENT subcontractors to which CHAPELLE EVENT calls upon for the performance of its services within the framework of the purposes described above. With respect to its subcontractors, CHAPELLE EVENT requires that they present sufficient guarantees as to the implementation of appropriate technical and organizational measures so that the processing of data meets the requirements of the GDPR and the Data Protection Act and guarantees the protection of the rights of the persons concerned .
Cookies:
A cookie is a small text file placed on the hard drive of your device when you visit a website. It records certain information about your browsing or your online behavior that allows us to improve and facilitate your experience as an Internet user.
By browsing the site, you accept that CHAPELLE EVENT installs cookies called " techniques » who access, register and consult information stored in your terminal equipment :
Having the exclusive purpose of allowing or facilitating communication by electronic means.
Strictly necessary for the provision of the online communication service of the site.
When you registered on the site, you were also informed of the presence of tracking cookies intended in particular to offer you offers adapted to your centers of interest and to produce visit statistics and the possibility of opposing them by accessing to this Cookie Management Charter.
Your rights:
In accordance with the Data Protection Act and the GDPR, you have of the following rights :
right of access (article 15 GDPR), rectification (article 16 GDPR), updating, completeness of your data.
right to block or erase your personal data (article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited.
right to withdraw your consent at any time (article 13-2c GDPR).
right to limit the processing of your data (Article 18 GDPR).
right to oppose the processing of your data (article 21 GDPR).
right to the portability of the data you have provided to us, when your data is subject to automated processing based on your consent or on a contract (article 20 GDPR).
right to define the fate of your data after your death and to choose whether or not we communicate your data to a third party that you have previously designated.
In the event of death and in the absence of instructions from you, we undertake to destroy your data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.
Applicable law and disputes:
The law applicable hereto is French law. The Privacy Policy is written in French, and the French version will prevail even in the event of translation into another language. The Customer may submit to the CNIL any dispute relating to the execution or interpretation of the Confidentiality Policy, not resolved amicably between the Parties. It may also be submitted to the competent court within the jurisdiction of the Court of Appeal of PARIS, including in matters of summary proceedings, an appeal in guarantee or a plurality of defendants, and regardless of the country of origin of the Customer.